Questions & Answers

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Questions and Answers

You must have you boiler serviced annually to ensure that it’s covered by it’s manufacturers warranty.

This is normally caused by either a leak on the boiler and / or the heating system. You may also experience this when you bleed the radiators as your releasing air from the heating system. if it is a leak then we often find that the expansion vessel is flat, this in turn activates the pressure relief valve. Expansion vessel can go flat over time but quite often it’s due to them being faulty.

All parts come with a manufacturers warranty of 12 months. This means that if that part becomes faulty then the manufacturer will supply you with a like for like part.

Yes we do use genuine parts.


If the blockage is originating from inside your property then we can clear that blockage. If the blockage originates from outside the property then you will need to contact a specialist drain services company.

You need to call your gas board in the first instance.

When a boiler or heating system has a repair done, in most cases the boiler and / or heating system has been drained of water. Once the repairs have been carried out, the water is then ‘re filled into the boiler / heating system. This is unavoidable however, as a consequence you can find leaks do happen on other parts including joints and pipework. This isn’t the engineers fault as they had no choice but to do this in order to carry out the original repairs. The engineer will locate the leak and recommend the most suitable solution.

Yes we do power flush, we offer different options dependant on your circumstances.

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We are more than happy to give advice on which solution is most suitable for your needs, depending on your requirements. Why not ask us to pop around and discuss the various options available to you. Better yet, our advice is free! Call us now on 01722 212050

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