Boiler Servicing in Salisbury & Wiltshire

The Importance Of A Boiler Service

36% of home owners haven’t had a recent boiler service!

Regular boiler servicing helps keep your heating system safe, efficient and reliable. A service allows our engineers to check your boiler is working correctly, identify potential problems early and help reduce the risk of unexpected breakdowns and costly repairs.

It’s also important to have your boiler serviced annually to keep your manufacturer warranty valid. All of our new boilers come with a manufacturer warranty, so regular servicing helps ensure you remain covered throughout the warranty period.

A faulty boiler can also pose a serious safety risk, particularly if there is a problem with carbon monoxide. Our Gas Safe and OFTEC qualified engineers can service gas, oil and LPG boilers, helping to keep your heating system working safely and your home and family protected.

We provide professional boiler servicing across Salisbury and the surrounding areas.

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Gas & LPG boiler servicing in salisbury

Our engineer checks the gas supply and operating pressure as required for your appliance. We inspect the flue and use a flue gas analyser to assess combustion, helping us establish whether the boiler is burning fuel correctly and operating within the manufacturer’s specified limits.

We access the relevant internal components and check for signs of wear, damage or deterioration. This includes inspecting seals, ignition electrodes, electrical connections and the fan where fitted, alongside the appliance’s safety devices.

For condensing boilers, we also inspect the condensate trap and drainage arrangements for blockages or other problems. Accessible water and gas pipework is checked, and we explain any faults or further work identified during the visit.

Checks include, where applicable:

\Correct gas pressure and flow.
\Flue and combustion. A flue gas analyser will be used to make sure the boiler is burning the right mixture of gas and air.
\Electrical connections are clean and in good condition.
\Fans and other key components are working efficiently.
\Seals are intact.

\Electrodes are in a good condition.
\Safety devices are checked.
\Condensate trap and pipe is not blocked.
\Water and gas pipework.

oil boiler servicing in salisbury and the surrounding areas

An oil boiler service includes attention to the burner, combustion chamber and fuel supply. Regular inspection and cleaning help maintain efficient operation and provide an opportunity to spot deterioration in the boiler and associated equipment.

Our OFTEC registered engineers service oil boilers in accordance with the manufacturer’s instructions. We inspect the appliance, clean the relevant components and assess its operation, explaining any maintenance or repairs that may be needed.

Deposits can build up inside an oil boiler during normal use. We clean the heat exchanger and combustion chamber as required, allowing us to inspect their condition and check for signs of wear or damage.

We also inspect the burner components, including the ignition electrodes and flame sensor, together with the fan and motor. Service items such as nozzles and seals are assessed for replacement in line with the appliance’s requirements.

Our engineer will take the boiler apart to look at its components. We will check the following;

\Inspection of the oil storage tank, of oil line, filter, fire valve, and the flue for any signs of wear and tear.
\Cleaning of heat exchanger/combustion chamber, and photo cell, again resolving any issues.
\Replacing any seals that appear to be worn, making adjustments to electrodes, and changing oil nozzles (which usually start blocking up after 12 months).
\Ensuring that the fan & motor are functioning correctly.

\Servicing the oil pump and the flexible oil line.
\Check that the boiler’s oil pressure has been set correctly.
\Report on the boiler’s energy efficiency.
\Testing the cleanliness of the boiler’s combustion process, both smoke and pressure are monitored.

Gas fire servicing in salisbury

A gas fire needs regular attention even if it is only used during the colder months. Servicing helps identify problems with ignition, ventilation and the appliance’s components, including issues that may develop between periods of use.

Our Gas Safe registered engineers inspect and service your gas fire in accordance with the manufacturer’s instructions. The checks depend on the type of fire and its installation, including whether it is an open-fronted or glass-fronted appliance.

Our engineer will take the boiler apart to look at its components. We will check the following;

\Check the entire vent system and termination for condition and operation.
\Inspection of the explosion relief flappers and glass door gaskets to ensure a proper seal.
\Inspection of the burner, venturi, and air openings.

\Inspection of the gas valve, gas components, and pilot system.
\Verify correct operation of all optional equipment; fans, thermostats, remote control, safeties etc.

Potential Problems

Like a car, your boiler benefits from regular servicing to make sure it is working safely and efficiently. Annual checks can identify potential faults early, allowing our experienced engineers to deal with problems before they develop into more serious or costly issues.

With busy households relying on their heating and hot water every day, regular servicing can provide peace of mind and help reduce the risk of unexpected boiler or central heating breakdowns. Our skilled engineers will check your system thoroughly and make sure any issues are addressed properly.

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Boiler Service FAQs

Common questions about our boiler servicing in Salisbury and Wiltshire

Your boiler should be serviced once a year, ideally before the winter months when demand on your heating system is highest. An annual service keeps your boiler running safely and efficiently, helps prevent unexpected breakdowns, and is required to keep most manufacturer warranties valid.

A boiler service from Stonehenge Plumbing and Heating includes a thorough inspection of all key components. For gas and LPG boilers, our Gas Safe registered engineers check gas pressure and flow, combustion efficiency using a flue gas analyser, electrical connections, fans, seals, electrodes, safety devices, the condensate trap, and all water and gas pipework. Oil boiler services also include replacing oil nozzles, cleaning the heat exchanger, and servicing the oil pump. A full written report is provided after every service.

Yes. Most boiler manufacturers require evidence of annual servicing to honour the warranty on your appliance. If your boiler develops a fault and you cannot demonstrate it has been regularly serviced, your warranty claim may be refused. Stonehenge Plumbing and Heating provide a service record for every visit.

A standard boiler service typically takes between 45 minutes and one hour, depending on the type and condition of your boiler. Oil boiler services can take slightly longer due to the additional components involved. Our engineers will always let you know beforehand if they anticipate the visit taking more time.

No. A boiler service is a routine annual inspection and maintenance visit designed to keep your boiler operating safely and catch small issues before they become costly faults. A boiler repair is carried out when a specific fault or breakdown has already occurred. Regular servicing significantly reduces the likelihood of needing a repair.

Yes. Stonehenge Plumbing and Heating service gas, LPG, and oil boilers. Our OFTEC registered engineers are qualified to work on oil heating systems and carry out a full oil boiler service including replacing oil nozzles, which typically need changing every 12 months to prevent blockages and maintain efficiency.

We cover Salisbury, Amesbury, Andover, Durrington, Shrewton, Netheravon, and the wider Wiltshire and Hampshire area. With 8 engineers on the road, we can usually offer short-notice appointments. Call us on 01722 212050 to check availability in your area.

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